Copy.ai: what it is, how it works & who it's for

GTM AI platform for sales and marketing workflows, content and chat

Updated · Pricing checked October 2026

Fullcast acquired Copy.ai and is folding its AI workflows into the Fullcast RevOps platform, with early features sold as Fullcast Propel (powered by Copy.ai). Copy.ai still sells its own plans.

What is Copy.ai?

Copy.ai is a go-to-market AI platform that helps sales, marketing and operations teams automate repeatable work with AI workflows, agents and chat. It began as an AI copywriting tool and now focuses on business processes such as prospect research, inbound lead handling, account-based marketing, content creation and CRM enrichment. It works with models from OpenAI, Anthropic, Google and Perplexity, so teams are not tied to one provider.

The platform combines several building blocks. Chat handles one-off prompts, Workflows turn a process into repeatable steps, Agents run targeted tasks with guardrails, and Tables pull data from several sources to feed automations. Infobase and Brand Voice store company knowledge and tone so outputs stay consistent. Copy.ai is now owned by Fullcast, a revenue operations software company, which is building its features into Fullcast's own platform.

Copy.ai at a glance

Copy.ai infographic: how it works in 5 steps, key features, pricing model and who it is best for
Copy.ai at a glance. Share or embed this infographic with a link to this page.

How does Copy.ai work?

  1. Load company context

    Add product details, messaging and tone to Infobase and Brand Voice so every output reflects your business.

  2. Start in Chat

    Use the chat interface for quick tasks like drafting emails, blog sections or social posts. Chat can use your Infobase so answers reflect your own products.

  3. Build workflows

    Turn a repeated process, such as researching inbound leads, into a workflow made of AI actions and data steps.

  4. Connect your systems

    Link tools like Salesforce, HubSpot or Gong so workflows can read and write data where your team works.

  5. Run at scale

    Run workflows in bulk or through the API on higher plans, with credits tracked for each run.

Copy.ai key features

Chat

A prompt interface for one-off writing and research tasks, with unlimited words and projects on paid plans.

Workflows

Codified sales and marketing processes that run the same steps every time, powered by workflow credits.

Agents

AI agents that complete targeted tasks within guardrails you set.

Tables

A data layer that combines several sources so workflows can act on account and lead data.

Infobase and Brand Voice

Central stores for company facts and tone that inform every piece of generated content.

Model choice

Works with models from OpenAI, Anthropic, Google Gemini and Perplexity.

Integrations and API

Connects with CRMs and sales tools, with API access and bulk workflow runs on Enterprise.

Why use Copy.ai?

  • It automates multi-step sales and marketing tasks, not just single pieces of copy.
  • Brand Voice and Infobase keep content consistent across a large team.
  • Being model agnostic lets you use different AI providers in one place.
  • Connections to Salesforce, HubSpot and Gong put AI output where reps already work.
  • The Chat plan gives small teams five seats at a low monthly cost.

Who is Copy.ai best for?

A good fit for

  • B2B sales and marketing teams automating prospecting
  • Revenue operations teams enriching CRM data
  • Mid-size and enterprise companies running account-based marketing
  • Content teams that need on-brand copy at volume

Less suited to

  • Solo bloggers who only need a simple AI writer
  • Small businesses that cannot use workflow plans priced from $1,000 per month
  • Buyers who want long-term certainty about the standalone product after the Fullcast acquisition

Copy.ai pricing

Pricing modelSubscription
Free planNo
Free trialNot confirmed
Starting price$24/month billed annually ($29 month-to-month) for Chat

Chat includes five seats and unlimited words. Growth, Expansion and Scale add workflow credits and more seats from $1,000/month billed annually, and Enterprise is custom.

Prices checked October 2026. Vendors change plans often, so confirm on the official Copy.ai pricing page before you buy.

Copy.ai pros and cons

Pros

  • Workflows cover real sales and marketing processes
  • Low entry price for the Chat plan with five seats
  • Model-agnostic setup
  • Strong CRM and sales tool connections

Cons

  • Big price jump from Chat to workflow plans
  • Credit usage varies by workflow and can be hard to predict
  • Future product direction depends on the Fullcast integration

Copy.ai integrations and platforms

Works with

  • Salesforce
  • HubSpot
  • Gong
  • Zapier
  • Outreach
  • Salesloft

Available on

  • Web
  • API

Copy.ai alternatives

Copy.ai FAQ

Is Copy.ai free?

Copy.ai's pricing page does not list a free plan. A Try for free option appears on the site, but its terms are not stated. The cheapest paid plan, Chat, costs $24 per month billed annually or $29 monthly and includes five seats with unlimited words.

What is Copy.ai used for?

Copy.ai is used by go-to-market teams to automate work such as prospect research, inbound lead processing, account-based marketing, content creation, translation and CRM enrichment. Teams build workflows once and run them repeatedly, while the Chat tool covers quick writing tasks like emails and social posts.

Who owns Copy.ai?

Copy.ai is owned by Fullcast, a revenue operations software company. Fullcast is adding Copy.ai's AI workflows to its own platform in phases, starting with Fullcast Propel, which is powered by Copy.ai. Copy.ai's own website and plans remain available to customers.

Copy.ai vs Jasper: what's the difference?

Copy.ai has shifted toward sales and marketing workflow automation, with strong CRM connections and prospecting use cases. Jasper focuses on marketing content, with brand voice controls, content agents and image pipelines. Copy.ai suits revenue teams, while Jasper suits content-heavy marketing teams.

Does Copy.ai integrate with HubSpot?

Yes. Copy.ai lists HubSpot among its integrations, alongside Salesforce, Gong, Outreach, Salesloft and Zapier. These connections let workflows pull account and lead data from your CRM and push results back, such as enriched records or drafted outreach.

Sources

This overview is based on Copy.ai's official website and documentation, checked October 2026.