Bonjoro: what it is, how it works & who it's for

Personal video messages and testimonial collection for customer-facing teams

Updated · Pricing checked October 2026

What is Bonjoro?

Bonjoro is a video engagement tool that helps businesses send personal video messages to customers and collect video testimonials. Teams use it for welcome videos, thank-you notes, sales follow-ups and check-ins, recording from a desktop, webcam or phone. Each video can carry your branding, a call to action and embedded apps, so it works as both a personal touch and a nudge toward the next step.

Bonjoro has two main products: video messaging and testimonials. The testimonial side collects video and text reviews from customers and lets you publish them through embeds, social media or email. Bonjoro connects to CRMs and email tools such as HubSpot, ActiveCampaign, Mailchimp and Kit, so new contacts can trigger a video task automatically. A free plan makes it easy for solo founders and startups to try. Bonjoro also offers a free GIF Signature Maker tool for email signatures.

Bonjoro at a glance

Bonjoro infographic: how it works in 5 steps, key features, pricing model and who it is best for
Bonjoro at a glance. Share or embed this infographic with a link to this page.

How does Bonjoro work?

  1. Bring in contacts

    Upload a CSV or sync contacts from a connected CRM or store so new customers appear as video tasks.

  2. Record a video

    Record a short personal message from the iOS or Android app, your desktop or a webcam.

  3. Send one-to-one or in bulk

    Send to a single person, or on higher plans, send one video to many contacts at once.

  4. Automate and measure

    Build workflows that trigger videos at key moments, then track opens, watches and replies.

  5. Collect testimonials

    Ask happy customers for a video or text testimonial, then publish the best ones on your site, in emails or on social media.

Bonjoro key features

Personal video messages

Record and send welcome, thank-you and follow-up videos from mobile or desktop.

Testimonial collection

Gather video and text testimonials, then organize and publish them via embeds, social media or email.

CRM workflows

Trigger video tasks automatically when contacts enter a list, buy a product or reach a milestone.

Branded templates and CTAs

Custom video templates with your branding plus call-to-action buttons on paid plans.

Screen recording

Record your screen to walk customers through a product or answer questions.

Team features

Higher tiers add team workspaces, team analytics, one-to-many sending and a custom domain.

Video scheduling and workspaces

Pro plans add scheduled sending and separate workspaces, which help when one account serves several brands or teams.

REST API

Company plans include a REST API, priority support and an account manager for larger teams that want custom connections.

Why use Bonjoro?

  • A free plan lets you test personal video with real customers.
  • Mobile apps make it easy to record between other tasks.
  • CRM triggers turn videos into a repeatable part of onboarding.
  • Testimonial collection adds social proof without a separate tool.
  • Integrations with Shopify, HubSpot and Zapier fit common small-business stacks.

Who is Bonjoro best for?

A good fit for

  • Startups and solo founders welcoming new customers
  • Online course creators and membership businesses
  • Shopify stores thanking buyers
  • Customer success teams running onboarding

Less suited to

  • Large sales teams that need deep Outlook-based workflows
  • Businesses that need long-form video hosting
  • Teams that need detailed price clarity before signing up, since listed prices vary across the page

Bonjoro pricing

Pricing modelFreemium
Free planYes
Free trial14 days on Starter, Pro and Grrrowth
Starting priceFree; paid plans from $15/month (Starter, lowest listed price)

Paid tiers are Starter, Pro, Grrrowth and Company, with Company starting at $399/month. Higher tiers add branding, unlimited videos, team users, one-to-many sending, a custom domain and API access, and annual billing saves up to 40%.

Prices checked October 2026. Vendors change plans often, so confirm on the official Bonjoro pricing page before you buy.

Bonjoro pros and cons

Pros

  • Free plan to get started
  • Testimonial collection built in
  • Easy recording from iOS and Android
  • Many CRM and email integrations

Cons

  • Free plan carries Bonjoro branding
  • Prices shown on the pricing page are inconsistent across sections
  • Team features require the higher tiers

Bonjoro integrations and platforms

Works with

  • HubSpot
  • ActiveCampaign
  • Mailchimp
  • Kit
  • Shopify
  • Zapier
  • Make
  • Patreon

Available on

  • Web
  • iOS
  • Android
  • API

Bonjoro alternatives

Bonjoro FAQ

Is Bonjoro free?

Yes. Bonjoro has a free plan described as free forever for entrepreneurs and startups. It includes video messaging, CRM integrations, screen recording and the iOS and Android apps, but videos carry Bonjoro branding. Paid plans remove the branding and add CTAs, templates and team features. Bonjoro's annual billing can save up to 40 percent on paid plans.

What is Bonjoro used for?

Bonjoro is used to send personal video messages to customers, such as welcome videos for new sign-ups, thank-you videos after a purchase, sales follow-ups and check-ins. Businesses also use Bonjoro to collect video and text testimonials and publish them on their website, social channels or emails.

How much does Bonjoro cost?

Bonjoro offers a free plan, and its paid Starter plan is listed from $15 a month, with Pro, Grrrowth and Company tiers above it. Company plans start at $399 a month. The pricing page shows more than one figure for some tiers, so check the current price at checkout.

Bonjoro vs BombBomb: what's the difference?

Both tools send personal videos to customers. Bonjoro centers on welcome, thank-you and onboarding videos triggered by CRM events, offers a free plan and includes testimonial collection. BombBomb targets sales teams, with Gmail and Outlook plugins, per-user pricing starting at $42 a month and CRM sending through tools such as Outreach on its Copilot tier.

Does Bonjoro integrate with HubSpot?

Yes. Bonjoro integrates with HubSpot, along with ActiveCampaign, Mailchimp, Kit, Shopify and Patreon. You can also connect other apps through Zapier and Make. These integrations let new contacts or customers automatically create a video task in Bonjoro. Contacts can also be imported with a CSV upload.

Sources

This overview is based on Bonjoro's official website and documentation, checked October 2026.