Justuno: what it is, how it works & who it's for

AI popups and visitor identification for growing ecommerce email and SMS lists

Updated · Pricing checked October 2026

What is Justuno?

Justuno is a list growth platform for ecommerce brands that uses AI-timed popups, targeting and anonymous visitor identification to collect more email and SMS subscribers. It shows offers such as discounts, spin-to-win games, quizzes and exit offers, and decides when and to whom to show them based on real-time behavior. The company has offered its Shopify app since 2013.

Beyond popups, Justuno includes behavior-based workflows, audience segmentation, A/B testing and AI product recommendations. An add-on called Spotlight identifies anonymous visitors and matches them to customer profiles, which can feed abandoned cart and browse abandonment flows in tools like Klaviyo. Plans are priced by monthly visitors and include onboarding, while a higher tier adds a done-for-you service where Justuno's team runs strategy and design.

Justuno at a glance

Justuno infographic: how it works in 5 steps, key features, pricing model and who it is best for
Justuno at a glance. Share or embed this infographic with a link to this page.

How does Justuno work?

  1. Install on your store

    Add Justuno through the Shopify app or connect a BigCommerce or Magento store.

  2. Build your offers

    Create popups, banners, quizzes or gamified offers in the design studio, or have the team build them on the managed plan. Templates cover welcome offers, exit offers and gamified signups.

  3. Target and time them

    Segment visitors by behavior, intent and profile data, and let AI Smart Timing pick the moment to show each offer.

  4. Sync subscribers

    Pass email and SMS signups to Klaviyo, Attentive, Postscript or another connected platform.

  5. Test and optimize

    Run A/B tests on offers, designs and messages and review opt-in results in the analytics dashboard. The Done-For-You team can run this testing for you.

Justuno key features

AI popups and Smart Timing

Email and SMS capture popups that appear when a shopper is most likely to engage.

Spotlight visitor identification

An optional add-on that matches anonymous visitors to profiles to power cart and browse recovery.

Behavior-based workflows

Automated on-site journeys triggered by actions such as cart abandonment.

Audience segmentation

Real-time audiences built from behavior, intent, source and profile properties.

A/B and multivariate testing

Compares offers, designs and messaging to find the version with the best opt-in rate.

AI product recommendations

Suggests products inside offers, with one custom recommendation on Lite and unlimited on higher tiers.

Done-for-you service

A managed plan with an account manager who handles strategy, design and ongoing optimization.

Gamified offers and quizzes

Spin-to-win wheels, quizzes, exit offers and banners designed to lift email and SMS opt-in rates.

Why use Justuno?

  • Smart Timing and segmentation aim to raise opt-in rates without annoying every visitor.
  • Visitor identification can recover revenue from shoppers who never signed up.
  • It connects closely with popular ecommerce email and SMS platforms.
  • Every plan includes white glove onboarding.
  • Brands short on time can hand the work to Justuno's team.

Who is Justuno best for?

A good fit for

  • Shopify and BigCommerce brands growing email and SMS lists
  • DTC brands that already use Klaviyo, Attentive or Postscript
  • Ecommerce teams that want a managed CRO service
  • Agencies serving online stores

Less suited to

  • Blogs, SaaS or lead gen sites without an online store
  • Very small stores, since plans start at $59 per month
  • Teams that want a permanent free plan

Justuno pricing

Pricing modelSubscription
Free planNo
Free trial14 days
Starting price$59/month

Lite starts at $59 per month for up to 10,000 visitors and rises with traffic; the Done-For-You plan starts at $299 per month with a 30-day trial. Annual billing saves 10%, and Enterprise and the Spotlight add-on are quoted separately.

Prices checked October 2026. Vendors change plans often, so confirm on the official Justuno pricing page before you buy.

Justuno pros and cons

Pros

  • Strong ecommerce focus with AI timing and recommendations
  • Visitor identification add-on for revenue recovery
  • Onboarding included on every plan
  • Optional managed service for hands-off teams

Cons

  • No free plan, and pricing rises quickly with traffic
  • Lite limits live workflows, segments and seats
  • Spotlight and Enterprise prices are not published

Justuno integrations and platforms

Works with

  • Shopify
  • BigCommerce
  • Magento
  • Klaviyo
  • Attentive
  • Postscript
  • Omnisend
  • Iterable
  • ActiveCampaign
  • Triple Whale

Available on

  • Web

Justuno alternatives

Justuno FAQ

Is Justuno free?

No. Justuno does not offer a free plan. The Lite plan includes a 14-day free trial and the Done-For-You plan includes a 30-day free trial. After the trial, Lite starts at $59 per month for up to 10,000 monthly visitors, and prices rise as traffic grows. Annual billing saves about 10 percent, and agencies can ask sales about partner discounts.

What is Justuno used for?

Justuno is used by online stores to capture email and SMS subscribers with targeted popups and offers. It also identifies anonymous shoppers, recommends products and runs behavior-based on-site workflows. The goal is to grow the subscriber list and recover sales from visitors who would otherwise leave without buying.

Does Justuno integrate with Shopify?

Yes. Justuno has a Shopify app that has been available since 2013, with the same visitor-based plans as its website. It also works with BigCommerce and Magento stores and connects to email and SMS platforms such as Klaviyo, Attentive, Postscript, Omnisend and Iterable. Signups and visitor data can then trigger abandoned cart and browse flows in those tools.

Justuno vs Privy: what's the difference?

Privy combines popups with its own email and SMS sending, so small stores can run everything in one tool. Justuno focuses on on-site list growth, AI timing and visitor identification, and sends subscribers to a separate email or SMS platform. Justuno's managed service and higher prices suit larger brands.

How much does Justuno cost?

Justuno's Lite plan starts at $59 per month for up to 10,000 visitors, with higher traffic bands priced higher. The Done-For-You plan starts at $299 per month for up to 20,000 visitors and adds a dedicated account manager and unlimited features. Annual billing saves 10 percent, and Enterprise is quoted.

Sources

This overview is based on Justuno's official website and documentation, checked October 2026.