Textedly: what it is, how it works & who it's for

Bulk SMS and MMS marketing with AI tools, voice agents and text-to-pay

Updated · Pricing checked October 2026

What is Textedly?

Textedly is a mass texting platform that lets businesses send SMS and MMS marketing messages, run two-way conversations and automate campaigns. It suits teams that want a straightforward way to text promotions, updates and reminders to a list of subscribers. Messages can include photos, GIFs and links, and can be up to 1,600 characters long.

Textedly adds AI tools that help write copy, choose send times and segment audiences. Optional add-ons include AI voice agents that answer calls on your Textedly numbers, text-to-pay links, automated review requests and contact enrichment. Every plan includes all features, with plan size based on monthly messages, and accounts come with a free toll-free number and a 10DLC number.

Textedly at a glance

Textedly infographic: how it works in 4 steps, key features, pricing model and who it is best for
Textedly at a glance. Share or embed this infographic with a link to this page.

How does Textedly work?

  1. Create a free account

    Sign up without a credit card and get 50 free messages and one keyword.

  2. Build your list

    Import contacts or have people join with a text-to-join keyword or web form.

  3. Write and schedule

    Create campaigns with AI help, add media, and schedule sends or drip sequences.

  4. Engage and follow up

    Reply to customers in two-way chats and use auto-replies to answer common questions.

Textedly key features

Mass SMS and MMS

Send texts with images, GIFs and links to large subscriber lists.

Two-way texting

Hold individual conversations, with auto-replies available around the clock.

Automation

Scheduled drip campaigns, birthday messages and personalized fields.

AI writing and targeting

Generate message copy, optimize send times and segment audiences.

AI Voice Agents

Answer inbound calls, book appointments and route callers using your knowledge base.

Text-to-Pay and reviews

Collect card payments by text and automate Google review requests.

Contact enrichment

Look up mobile numbers to add names and email addresses.

Why use Textedly?

  • Start free with 50 messages before committing to a plan.
  • Access every feature on every plan, with only volume changing.
  • Combine texting, calls, payments and reviews in one place.
  • Avoid long contracts with month-to-month billing.
  • Get more messages per month by choosing annual billing.

Who is Textedly best for?

A good fit for

  • Small businesses sending promotions and reminders
  • Local service businesses that want review requests and call handling
  • Organizations sending high message volumes
  • Teams wanting to test SMS marketing for free

Less suited to

  • Teams that need extensive multi-user access without extra cost
  • Ecommerce brands needing deep store-based segmentation

Textedly pricing

Pricing modelFreemium
Free planYes
Free trialNot confirmed
Starting price$29/month (Basic, 500 messages)

Plans scale by monthly message volume, from 500 up to 300,000 messages, and annual billing adds 20% more messages. All features are included on every plan, and extra teammates cost $10 per month each.

Prices checked October 2026. Vendors change plans often, so confirm on the official Textedly pricing page before you buy.

Textedly pros and cons

Pros

  • Free account to get started
  • All features on every plan
  • Useful add-ons like voice agents and text-to-pay
  • Wide range of volume tiers

Cons

  • Each extra teammate adds a monthly fee
  • Many add-ons can raise the total cost

Textedly integrations and platforms

Works with

  • Slack
  • Salesforce
  • HubSpot
  • Zapier
  • Intercom
  • Pipedrive
  • Shopify
  • Mailchimp
  • Facebook Lead Ads
  • Google Sheets

Available on

  • Web
  • API

Textedly alternatives

Textedly FAQ

Is Textedly free?

Textedly offers a free account that includes 50 text messages and one custom keyword, with no credit card required. It is enough to test the platform. Paid plans start at $29 per month for 500 messages on the Basic plan, and every paid plan includes all features.

What is Textedly used for?

Textedly is used to send bulk text messages for promotions, announcements, reminders and customer updates. Businesses also use it for two-way texting, drip campaigns, birthday messages and review requests. Add-ons let it answer phone calls with AI voice agents and collect payments through text links.

Is Textedly good for beginners?

Yes. Textedly is aimed at businesses without technical staff. You can sign up, add contacts and send a first text without a contract or credit card. AI tools help write messages, and the dashboard handles keywords, scheduling and replies in one place, which keeps the learning curve short.

Textedly vs EZ Texting: what's the difference?

Both are SMS marketing platforms for small businesses with two-way texting, automations and text-to-pay. Textedly offers a free account with 50 messages and includes all features on every plan, with AI voice agents as an add-on. EZ Texting offers a 14-day trial, plans priced by contact count, and short codes and RCS on higher tiers.

Does Textedly integrate with Shopify?

Yes. Textedly lists Shopify among its native integrations, along with HubSpot, Salesforce, Mailchimp, Pipedrive, Slack and Google Sheets. It also connects to thousands of apps through Zapier and offers an open API for custom integrations.

Sources

This overview is based on Textedly's official website and documentation, checked October 2026.